There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. Valet parking is available for USD 95 per day. JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. 160 Central Park South. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. Join us for signature brunch selections or after-hours drinks at the cocktail lounge, which is open until 1:00am. ft. When I told the front desk they said a manager would contact me. Modern take on an American steakhouse serving up killer steaks and fresh seafood. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. As a Life Titanium member with 1,700 Marriott nights, we were upgraded to a very spacious two room suite. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Location is terrific. more. New York City, New York 10019. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. They reached out before my arrival and asked if I had any needs. The Hilton Conrad and Thompson Hyatt are both delightful and will get my business again after previous stays. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. I am so sorry to hear about your stay. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). The Staff was extremely professional, cordial and accommodating. I truly apologize that you were not contacted by our team. I have shared your experience with our team. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. We did not catch this hotel and its staff at their best. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. The restaurant is modern and truly one of the finest on this end of Central Park. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. Fabulous hotel! I assured her it was not and that I, again, had proof of that. We still do have our Marriott platinum status. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. However, all suites feature sofa beds for two additional guests. The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. If you buy something through our links, Oyster may earn an affiliate commission. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We look forward to your next trip. Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. This July was horrendous. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. We love every time of the year!) Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. We were led to believe this was a luxury hotel?! Was upgraded to a great view of CP so added a point. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. The JW Marriott Essex House (commonly known as the Essex House) is a luxury hotel at 160 Central Park South in Midtown Manhattan, New York City, at the southern border of Central Park. There was no staff for the front desk, with one person and 30 people trying to check in. They did not give me that so had to sleep on the floor. You can enjoy a drink at the bar/lounge. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. Perfect locationacross from Central Park between 5th and 6th Avenues. Some rooms provide interior views while others offer city and park views. Is parking available at JW Marriott Essex House New York? Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. An absolute joke!! The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. Run run run away!! SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. Easy grab and go for all the guest at their Club Lounge. JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! At $1000/night peak rate, you could at least upgrade the shower. We stayed at this hotel in January and had a great stay. We still do have our Marriott platinum status. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. You should pay a bit extra and to have a view of the park. The service was lackluster. The location is just amazing - right across the street from the park. So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? Themore expensive Trump International Hotel and Tower New Yorkis right down the street; guests there get slightly bigger rooms but none of the Old New York ambience. They choreographed a truly perfect event/night. Where are corporate standards? The restaurant was open limited hours with limited food. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. the location is beyond fabulous. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . We went inside to check in and waited about 30 minutes total for a valet to take our keys. Arrived and checked in and was sent to a room that . Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. Which languages are spoken by the staff at JW Marriott Essex House New York? The iconic "Essex House" rooftop sign was installed in 1932 and has since become a fixture of the city skyline. Executive lounge was the most bare I have ever seen at a Marriott. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. No room service. My 2 night stay at JW Essex House exceeded all expectations. Exclusive direct offer includes a discount and free breakfast! We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! the, Julie S. said: We had the most amazing stay at the Nellie! laura.burton@marriott.com. This July was horrendous. See more questions & answers about this hotel from the Tripadvisor community. Dinner. We do luxury hotel service so much better in the UK. Disclaimer: This content was accurate at the time the hotel was reviewed. I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. All products are independently selected by our writers and editors. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. In hospitality, JW Marriott Team. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. In hospitality, JW Marriott Team. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. +1 212-582-5100 Open for Lunch & Dinner Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. Are there any historical sites close to JW Marriott Essex House New York? Lunch The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. Then Essex House tried to tell me I booked the entire thing on points. Front desk check in were not customer service oriented and not very friendly. Thank you for staying with us and for the feedback! More. Top room amenities include air conditioning, a flat screen TV, and a desk. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. Which popular attractions are close to JW Marriott Essex House New York? Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Your . All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. fraserc907, Thank you for taking the time to let us know about your experience while staying with us. But the most gracious reception I ever met was Hanna , very sweet and accommodating. Felt completely safe and secure during my stay. Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. & Stay way. Thank you for the feedback and for your loyalty! The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I cant begin to describe the horrible nature of our recent stay at this hotel. Valet parking is available for a steep fee and doesnt include in and out privileges. JW Marriott Essex House New York. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Service was fine and friendly. The rooms were also clean, modern and amazing views of the park. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. In a city that never sleeps, the perfect event awaits for you to discover. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Lock in the lowest price from these sites. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. The buffet was terrible with sub-par quality offerings yet pricey. Starts and ends in the lobby. They hadn't bothered to refill the tissues in the bathroom from the prior guest. Please check our partner sites when booking to verify that details are still correct. Housekeeping was spotty. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. Reserve a connector room or suite and expand the living space for your family, friends and groups. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. There are similar hotels available. Kamilla.More. What?!! Pre pandemic we traveled extensively. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. Own or manage this property? Choose your dates for more accurate prices. Thank you!!! laura.burton@marriott.com. The dining room attendant had us smiling and laughing when we arrived for breakfast. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. The room and dcor was spectacular, the service provided to our . Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. Marriott Proprietary Information. Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. But there are ways to get, Youve finally decided to visit New York City, so where are you going to stay? With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Rooms with Macys Thanksgiving Day Parade views are available. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. Tripadvisor performs checks on reviews. Essex House told me that I booked the room on a AAA cash rate. Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. Used award points for some. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. The temperature would not go above 63. There's a restaurant on site. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. The customer service here is exceptional!!! Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. The restaurant was open limited hours with limited food. The location couldn't have been more ideal! Needless to say, our We stayed at this hotel in January and had a great stay. Among the most famous is the Macys Thanksgiving Day Parade. Taxes and fees that are shown are estimates only. The concierge breakfast buffet amenity for elite members may be about the best in the country. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. Please see our partners for more details. This is the version of our website addressed to speakers of English in the United States. I would say my expectations are high. Feb 15, 2023 fraserc907. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. From the customer service to the set up to the, Adriana P. said: Where do I begin? Rejuvenate at PRIMP spa, break a sweat at our fitness center or enjoy fine dining at our SOUTHGATE Bar & Restaurant before exploring the city. Traditional Neighborhood Italian with homemade pastas and flatbread pizzas. We hope our outlets will be reopened in time for your next visit. Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. Sure enough, there were bogus charges. I would say my expectations are high. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. Staff was great, especially Gary who check us in. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. Thanks JWMEH! . This two-hour self-guided walking tour highlights hidden gems within the park. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011).

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